> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ekyam.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Universal Connectors

### **• Connecting your Ecosystem**

Ekyam’s **Universal Connectors** are adapters that integrate major retail systems into the platform. There are connectors for ERP/finance systems (NetSuite, Oracle, Dynamics), warehouse management (Manhattan WMS, etc.), order management (Shopify, Fabric OMS, etc.), POS, marketplaces (Amazon, Walmart), PIM systems, BI tools, Authentication Protocols (Oauth 1.0, Basic Authentication, SSO, Two-Factor Authentication), Redirect Flows, Different Data sources (Databases, Structured Documents, Cloud-File Storage, and XML and JSON files).

Each Universal Connector is capable of efficiently handling data mapping and transmission. For example, **the NetSuite connector** pulls item definitions and on-hand inventory; ***the Shopify connector*** ingests new orders and customer data; ***the Manhattan OMS connector*** provides order-fulfillment status updates.

These Universal Connectors feed ***two primary stores***: the **<u>RKG </u>**(for master/reference data) and **<u>Chronicle</u>** (for transactional events). In many cases, connectors also allow “action” operations: for instance, the agent might trigger a connector function to create a purchase order in the ERP.

Ekyam can seamlessly connect with virtually any system within the retail ecosystem, thereby ensuring comprehensive data collection and distribution. Ekyam’s **<u>Universal Connector</u>** is built on a micro-services layer, which offers support to different protocols and formats, enabling robust integration.

The different connectors for ERP, POS systems, WMS, E-commerce, CRMs, OMS, PIMs and others are listed below:

<AccordionGroup>
  <Accordion title="Enterprise Resource Planning (ERP)">
    * SAP (S/4HANA, ECC)
    * Oracle (EBS, Fusion Cloud)
    * Microsoft Dynamics 365
    * NetSuite
    * Infor
    * Custom/Legacy ERPs
  </Accordion>

  <Accordion title="Point of Sale (POS) Systems">
    * Lightspeed
    * Square
    * Shopify POS
    * NCR
    * Custom/In-house POS
  </Accordion>

  <Accordion title="E-commerce Platforms">
    * Shopify
    * Magento / Adobe Commerce
    * Salesforce Commerce Cloud (Demandware)
    * WooCommerce
    * BigCommerce
    * Custom E-commerce solutions
  </Accordion>

  <Accordion title="Warehouse Management Systems (WMS)">
    * Manhattan Associates
    * Blue Yonder (JDA)
    * Oracle WMS Cloud
    * SAP EWM
    * Custom/In-house WMS
  </Accordion>

  <Accordion title="Customer Relationship Management (CRM) System">
    * Salesforce
    * Microsoft Dynamics 365
    * Zendesk
    * ServiceNow
  </Accordion>

  <Accordion title="Order Management Systems (OMS)">
    * IBM Sterling OMS
    * Magento OMS
    * Custom OMS
  </Accordion>

  <Accordion title="Product Information Management (PIM) Systems">
    * Akeneo
    * Salsify
  </Accordion>

  <Accordion title="Logistics & Shipping Platforms">
    * UPS, FedEx, DHL APIs
    * 3PL (Third-Party Logistics) systems
  </Accordion>

  <Accordion title="Financial & Accounting Software">
    * QuickBooks
    * Xero
    * SAP FICO modules
  </Accordion>

  <Accordion title="Marketing Automation Platforms">
    * Mailchimp
    * Braze
  </Accordion>
</AccordionGroup>

***
